Privacy Policy

1. Introduction

At Notice Board Systems Pty Ltd ABN 17 138 909 636, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, hold, use, disclose, and safeguard your personal information.

2. Personal information

The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

  • whether the information or opinion is true or not; and
  • whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

3. Information we collect

The personal information that we collect from you will depend on which of our products, services, and online systems you use, and we may collect personal information directly from you or indirectly from third-party partners.

We may collect the following types of personal information:

  • Name.
  • Contact information (e.g., address, email address, phone number).
  • User credentials (e.g., username and password).
  • Financial information (e.g., credit card and/or bank account details).
  • IP address(s).
  • Usage data (e.g., log files, device information).
  • Other information relevant for our products, services, and online systems.

If we cannot collect your personal information, you may not be able to access our products, services, or online systems.

4. How we use personal information

The purposes for which we collect, hold, use and disclose your personal information includes the following:

  • To provide access to our products, services, and online systems (including our website).
  • To verify your identity and protect the security of your account.
  • To process payments related to invoices.
  • To communicate with you and provide customer support.
  • To improve our online systems, products, and services.
  • To comply with legal and regulatory requirements.

By using our products, services, or online systems you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it were material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature (i.e., unsubscribe).

5. Disclosure of personal information

We may share your personal information with third party partners (including service providers) who assist us in providing our products, services, and online systems. These third-party partners are bound by confidentiality and data protection obligations.

We may resell products, services, or online systems from third-party partners (including service providers). When using products, services, or online systems provided by third-party partners, the privacy policies and terms of those third parties will apply.

Some of these third-party partners (including service providers) and/or their products, services, and online systems may be based overseas, including in the USA and EU. We recommend reviewing the privacy policies and terms of these third parties to understand their data handling practices.

6. Security measures

We employ reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, access controls, and regular security assessments.

7. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.

To exercise these rights or make inquiries about your personal information, please contact us as set out below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Cookies and Tracking Technologies

Our products, services, and online systems may use cookies and tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will be posted on our website.

11. Complaint procedure

If you have a complaint concerning the way we maintain the privacy of your personal information, please contact us as set out below.

All complaints will be considered by us, and we may seek further information from you to clarify your concerns.

If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

12. Contact Us

If you have any questions, comments, or concerns regarding your personal information or this Privacy Policy, please contact our Privacy Officer:

Name: Joe Dorfman

E-mail: privacy@nbsteam.com.au

Address: Phone: 1300 390 242

34/282-284 Chesterville Rd, Moorabbin VIC 3189

Last revised: 30 January 2024